Operations
Detect execution deviations and act before they become incidents.
- Execution
- Incidents
- Workflows
- Operational performance
- Compliance
- Accountability
- Risk detection
- Follow-up
Concept visualizationEnterprise intelligence that turns company data into action.
INNERWORK connects enterprise data, proprietary business methodologies and AI agents to identify risks, generate insights and drive action across operations, finance and people.
A proprietary enterprise software product of BAJA (opens in a new tab).
Your company already has the data. The context is fragmented.
Information is spread across systems, files and people. Leaders still have to work out by hand:
- What is happening
- What matters
- What is changing
- What represents risk
- What needs attention
- What should happen next
ERPPOSSpreadsheetsFinancial systemsHR systemsOperations platformsCRMDocumentsDashboardsMessagingPeople
Fragmented enterprise context
Connect → Understand → Interpret → Act
INNERWORK works as an enterprise intelligence layer on top of the systems a company already runs.
- 1
Connect
Connect or import the information your company already has.
- 2
Understand
Normalize it into one consistent model of the business.
- 3
Interpret
Apply ELTOAN™ methodologies and AI to detect patterns, risks and opportunities.
- 4
Act
Deliver insights, alerts, recommendations and actions, and follow up until they close.
Connect before capture
INNERWORK does not become another system where teams re-enter information by hand. It connects or imports what already exists, and asks people for new data only when that data adds intelligence.
1. Connect or importExisting systems, spreadsheets and documents come first.
2. Capture only what adds intelligenceNew questions go to people only when no system holds the answer.
One architecture from data to action
Every insight follows the same path, so results are consistent, governed and traceable.
- 1
Data sources & connectors
ERP, POS, spreadsheets, financial and HR systems, documents and APIs.
- 2
Data normalization
Clean, map and unify records into one model of the business.
- 3
AI gateway
One governed layer for security, cost control and model choice.
- 4
ELTOAN™
Reusable methodologies that define what to analyze and how.
- 5
AI agents
Agents that reason over ELTOAN™ methodologies and approved tools, not raw data.
- 6
Insights
Patterns, risks and opportunities with the evidence behind them.
- 7
Actions
Recommendations, assignments and follow-up until each action closes.
- 8
Dashboards & conversational interfaces
Web dashboards for leaders, and Andy on WhatsApp, SMS and web.
ELTOAN™: reusable intelligence methodologies
An ELTOAN Method is a reusable intelligence methodology that defines what should be analyzed, what data is required, where that data comes from, which business rules apply, how AI should interpret the information, and what structured outcome or action should be generated.
- Not a prompt
- Not a dashboard
- Not a separate app
- 1
What to review
The business question and its scope.
- 2
Required data
The fields and history the analysis needs.
- 3
Data source
Where each field comes from: a connected or imported system.
- 4
Business rules
Thresholds, targets and logic that apply to this company.
- 5
AI analysis
How AI interprets patterns, causes and context.
- 6
Structured output
A consistent result: finding, evidence, severity and owner.
- 7
Action
The recommendation or task that should follow.
- 8
Measurement
How the outcome is tracked after the action.
Three contexts. One intelligence.
Operations, Admin & Finance and Human are not three products. They run on the same data layer, ELTOAN™ methodologies and agents, so a financial deviation can be read next to the operational and people context behind it.
Admin & Finance
Connect revenue, costs and operational context to see financial pressure early.
- Revenue
- Costs
- Profitability
- EBITDA
- Cash
- Payroll
- Suppliers
- Financial deviations
- Commercial performance
Human
Read performance and people signals as organizational context, next to operations and finance.
- Performance
- Engagement
- Leadership
- Organizational signals
- Workforce wellbeing
- Team context
One INNERWORK intelligence coreSame data layer, same ELTOAN™ methodologies, same AI agents
Andy brings intelligence to where leaders already work
Andy is INNERWORK’s AI agent and conversational interface. It is one way to reach the platform, not the platform itself, and it works with operational, financial and people intelligence alike.
WhatsAppSMSWeb
- Deliver insights
- Send alerts
- Recommend actions
- Follow up
- Ask questions
- Collect context
- Interact with enterprise intelligence
A
Andy
INNERWORK AI agent
INNERWORK AI agent
Revenue is 8% below target this week.
Two operational risks require attention.
Team engagement decreased in Operations.
Three actions are waiting for review.
Show me the two operational risks.
Example messages. Figures are illustrative.
Connect the systems you already run
INNERWORK connects to or imports from existing systems. Each connector shows its current status.
- Available In production use
- Pilot Being validated with initial customers
- Planned On the roadmap
Point of sale (POS)
Sales, tickets and location activity.
[INFORMATION REQUIRED: status]Enterprise resource planning (ERP)
Purchasing, inventory and accounting records.
[INFORMATION REQUIRED: status]Google Sheets
Targets, budgets and operating trackers.
[INFORMATION REQUIRED: status]Excel
Financial models and exported reports.
[INFORMATION REQUIRED: status]Customer relationship management (CRM)
Pipeline, accounts and commercial follow-up.
[INFORMATION REQUIRED: status]HR systems
Headcount, roles, attendance and payroll inputs.
[INFORMATION REQUIRED: status]Operations platforms
Tasks, checklists and incidents.
[INFORMATION REQUIRED: status]Financial systems
Accounting, invoicing and cash.
[INFORMATION REQUIRED: status]Documents
Policies, procedures and reports.
[INFORMATION REQUIRED: status]APIs
Custom sources through secure application programming interfaces.
[INFORMATION REQUIRED: status]Inside the product
Company overview, ELTOAN™, operations, finance, human and Andy.
Concept visualizationCompany Overview. Key drivers and insights across the business in one view.
Concept visualizationELTOAN™. The Operations, Admin & Finance and Human ELTOAN Methods, and the methodology behind them.
Concept visualizationOperations. Live alerts by location: service delays, overdue tasks and open incidents.
Concept visualizationAdmin & Finance. Revenue, gross profit, EBITDA, cash and payroll costs next to the P&L.
Concept visualizationHuman. Engagement, manager effectiveness and retention risk with recommended focus areas.
Concept visualizationAndy. A morning briefing and proposed next steps, delivered in a chat.
Use cases
Detect operational risk
Identify execution deviations and understand where intervention is required.
Understand financial performance
Connect revenue, costs and operational context to identify financial pressure and opportunities.
Turn people signals into context
Combine performance and human signals to understand organizational conditions.
Ask your company
Interact with connected enterprise context through intelligent conversational interfaces.
From insight to action
Convert intelligence into recommendations, actions and follow-up.
See INNERWORK with your own operating context.
In a demo we review which of your systems INNERWORK would connect first, which ELTOAN™ methodologies apply, and what your leadership team would see and act on.
Concept visualizationBuilt and owned by BAJA
INNERWORK is a proprietary enterprise software product owned and developed by BAJA.
